We are an authorized Electrolux and Frigidaire warranty servicer through ServicePower. That means when your Frigidaire or Electrolux appliance needs warranty work, we handle the claim directly — no middleman, no third-party dispatch, no runaround. We service the full Frigidaire family: Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Electrolux. Whether it is a basic Frigidaire top-freezer or a high-end Electrolux front-load washer, we work on all of them.
Frigidaire is one of the most common brands we see in Lubbock. They cover a wide price range — from budget-friendly apartment refrigerators to the Professional line with commercial-style features. The standard Frigidaire units are generally straightforward to repair. Frigidaire Gallery and Professional models have more advanced electronics, touchscreen controls, and sensor-driven features that require a different level of diagnosis. Same brand name, but the tier of repair is genuinely different.
Common Frigidaire Failures
Refrigerator not cooling. The most common Frigidaire refrigerator call we get. On standard models, the usual culprits are a failed evaporator fan motor, a stuck defrost thermostat, or a defrost heater that has burned out. On Gallery and Professional models, the adaptive defrost control board can fail, causing ice buildup on the evaporator coils that blocks airflow. We check the defrost system, sealed system pressures, and fan motors to isolate the exact cause before recommending anything.
Oven igniter failure. Frigidaire gas ranges use a flat igniter (sometimes called a carborundum or silicon carbide igniter) that weakens over time. When the igniter draws insufficient current, the gas valve will not open and the oven will not heat. This is a straightforward repair we handle regularly. If you hear the oven clicking but it never lights, or it takes 10+ minutes to preheat, the igniter is likely the problem.
Dishwasher not draining. Frigidaire dishwashers commonly develop drain issues from food debris clogging the drain pump or the check valve getting stuck. The drain pump motor can also fail. We also see the door latch assembly fail on Gallery models, which prevents the cycle from starting altogether.
Washer error codes. Frigidaire front-load washers display error codes like E21 (drain timeout), E20 (drain issue), and E13 (water leak detected). These codes point us in the right direction, but they do not always tell the whole story. A drain timeout code could be a clogged pump filter, a failed drain pump, or a kinked drain hose. We diagnose the actual cause, not just the code.
Gallery and Professional control board issues. The higher-end Frigidaire lines use more sophisticated electronic control boards. These boards manage everything from temperature regulation to cycle programming. Power surges, moisture intrusion, and age can all cause board failures. We do board-level diagnosis and can often repair or replace the specific board that has failed rather than guessing.
Model Notes
Frigidaire Professional refrigerators (FPBS, FPBM, FPGH series) have dual evaporator systems and more complex defrost controls than standard Frigidaire models. If you have a Professional model, make sure whoever works on it understands the dual system — misdiagnosing a dual evaporator fridge as a single system leads to unnecessary parts replacement.
Electrolux front-load washers (ELFW and EFLS series) share many components with Frigidaire Affinity washers but have upgraded control boards and different calibration. The bearing replacement procedure on these is labor-intensive and requires removing the entire outer tub. On units over 8 years old, we will give you an honest repair-vs-replace assessment before starting the work.
Frigidaire Gallery ranges with air fry and steam clean features have more electronics than their standard counterparts. The additional sensors and control logic mean more potential failure points. These are still repairable, but the parts tend to cost more than standard Frigidaire components.
Field Examples
A customer called about a 3-year-old Frigidaire Gallery French door refrigerator running warm. The display showed the correct set temperature, but the fridge was at 55 degrees. We found the adaptive defrost board had failed, causing the defrost heater to run continuously and melt the evaporator coil ice too frequently. The compressor was fine. Replaced the defrost control board and the unit returned to normal temperature within 6 hours.
We serviced a Frigidaire Professional gas range where the oven would not ignite but the burners worked fine. The oven igniter was drawing only 2.8 amps — not enough to open the gas safety valve, which needs at least 3.2 amps. Replaced the igniter and the oven heated to 350 degrees in under 10 minutes. Total repair time was about 30 minutes.
Repair vs Replace
Standard Frigidaire appliances are almost always worth repairing for the first 8-10 years. Parts are affordable and widely available, and the designs are straightforward. A $150-200 repair on a $600-800 Frigidaire refrigerator is a no-brainer.
Frigidaire Gallery and Professional models are worth repairing longer because the replacement cost is higher. A Professional French door refrigerator runs $2,000-3,000 new. Spending $400-500 on a repair at the 5-year mark usually makes financial sense. Electrolux units follow the same logic — they are premium appliances with premium replacement costs, so a well-executed repair extends significant value.
Frequently Asked Questions
Are you authorized for Frigidaire warranty work?
Yes. We are an authorized Electrolux/Frigidaire warranty servicer through ServicePower. We handle warranty claims directly — you deal with us, not a call center or third-party dispatcher.
Do you service Frigidaire Gallery and Professional models?
Yes. We work on the full Frigidaire lineup including standard Frigidaire, Gallery, and Professional. Gallery and Professional models have more complex electronics than base models, and we have the diagnostic experience to handle them properly.
Do you also repair Electrolux appliances?
Yes. Electrolux and Frigidaire are the same parent company, and we are authorized for both brands. Electrolux washers, dryers, refrigerators, and ranges are all within our scope.
Are Frigidaire Professional parts more expensive?
Generally yes. Professional and Gallery parts cost more than standard Frigidaire parts because the components are more advanced. We will always give you the repair cost upfront so you can make an informed decision before we start any work.
How long does a Frigidaire repair usually take?
Most Frigidaire repairs are completed in a single visit. Common repairs like igniters, fan motors, and drain pumps typically take 30-60 minutes once we have the part. More involved repairs like sealed system work or bearing replacements may take longer.
Need Frigidaire or Electrolux repair in Lubbock? Call (806) 730-6300 or Schedule a Repair. As an authorized warranty servicer, we handle both warranty and out-of-warranty repairs on all Frigidaire and Electrolux models. Every repair where we replace a part comes with our 365-day warranty.
Related Service Pages
- Refrigerator Repair in Lubbock — Frigidaire refrigerators are among our most common service calls
- Oven & Range Repair in Lubbock — Frigidaire oven igniter replacement and range diagnostics
- Dishwasher Repair in Lubbock — Frigidaire and Electrolux dishwasher drain and control board issues
- Appliance Repair in Lubbock, TX — Full list of brands and services
