365 Day 110% Guaranteed Appliance Repair

Problem: Charlatans, Hacks, Parts Changing Monkeys and Fly-By-Night repair companies

Lubbock Appliance Repair - Guaranteed Appliance RepairThe most common problem in the appliance repair trade are "technicians" who don't know how to properly diagnose an issue with the newer appliances of today. These technicians cannot confidently say that their repair will fix your problem and when it doesn't, they make you pay for that repair in addition to their next "guess". These "parts changing monkeys" (PCMs) are ripping people off, either knowingly or through willful ignorance, and are a detriment to the appliance repair trade as well as those technicians who know how to properly troubleshoot and take pride in their work.

Very few of these PCMs will take ownership of their mistake and make it right with you, the customer.

Brethren of the craft Samurai Appliance Repair Man has a brilliant article that goes into more depth on this issue and we highly recommend you check it out: Click to learn more on how choosing the wrong repair company can affect you and how to identify a charlatan, hack, or PCM.

The Solution

Lubbock Appliance Repair currently has one technician (Michael) that visits customer's homes. He is the owner/operator and is a Mechanical Engineer graduate from Texas Tech University. He has been troubleshooting and repairing appliances professionally since 2005 and is very knowledgeable in the electronic control systems today's appliances use. Visit our About Us page to read more.

Michael takes pride in his work and is constantly training and learning about new appliances to become more efficient in his troubleshooting and his repairs. He is confident in his repairs; so much so that we set the standard by offering the best guaranteed appliance repair policy we've seen in the industry, explained below:

Our 110% guaranteed appliance repair is good for 365 days!

We strive for excellence in all of our work and stand by it 110%. If, for any reason, our repair does not solve the problem it was intended to fix or if the repair fails within 365 days, we will make it right with one of the following options:

A - we determine why the repair failed and apply 110% of the original repair cost towards the required repair, if any.

B - we apply 110% of the original repair cost (minus the service call) towards the purchase of a replacement appliance from us.

This guaranteed appliance repair policy is void if the cause of failure is determined to be from: lack of preventative maintenance, user neglect or misuse, commercial or business use, damage from rodents or insects, electrical surges, or from not having a related suggested repair performed.